FAQ

Frequently Asked Questions

Have a burning question? Check out answers to some of our most frequently asked questions below. If you prefer to speak with someone, contact us directly, and we will be happy to help.

Sound recorder for a podcast

General

We use professional transcriptionists to maximize quality. All of our staff and contractors are New Zealand based, and bring a wealth of experience from various industries and backgrounds.

Streamline Dictation Services guarantees a minimum of 99% accuracy.

We start with only hiring the best and employ a system of review and quality checks to ensure quality and accuracy.

Streamline Dictation Services has a strict customer confidentiality policy. Your files are private and protected from unauthorized access.

All of our professionals have signed NDAs and strict confidentiality agreements.

Payment

  • 3 Day Service – $0.94/min
  • 1 Day Service – $1.11/min
  • Urgent Service – $2.13/min

We have stand-by staff available to provide urgent, fast-tracked transcription services. If your request is urgent call +644 293 1871

We support customers with their requirements on a longer term basis, and can certainly discuss a personalised rate depending on requirements.

Troubleshooting

We have a conversion kit and can do this on your behalf.

Our job management system can be accessed directly from the internet with a link. As a new client, we will set you up in our database and send you your Login Name and Password. This will allow you to upload your audio files, templates etc., directly into our system.

We can either email your completed documents to you, or you can download directly from our job management system

We offer a turnaround period to suit your needs. These details are logged in with each individual transcription, so the typist knows your timeframe.

We have stand-by staff available to provide urgent, fast-tracked transcription services. If you request is urgent call +644 293 1871

Request a Consultation

Complete the form below and a team member will be in touch to discuss your requirements